Trust Scores fall into four ranges. Each range has a color label and a plain-language meaning so you can judge a site at a glance.
The four ranges
| Range | Score | Color | What it means |
|---|---|---|---|
| Excellent | 90–100 | Green | Strong track record across all four factors. Verified protections, high review volume, transparent business details. |
| Good | 75–89 | Amber | Solid overall. May have a weaker area (e.g., limited transparency) but no major red flags. |
| Average | 50–74 | Orange | Mixed signals. Some factors score well, others fall short. Review the breakdown before transacting. |
| Poor | 0–49 | Red | Significant gaps in one or more factors. Proceed with caution and read recent reviews carefully. |
How to use ranges
The range gives you a starting point. A site in the Excellent range has consistently high ratings, verified security features, and public business information. You can transact with higher confidence.
A site in the Good range performs well overall but may lag in one area. Check the factor breakdown on the site's profile page to see where points are lost.
Average and Poor ranges
Sites in the Average range show uneven results. One factor might score well while another drags the total down. For example, a site could have strong reviews but no published business address. The individual factor scores show exactly where the gaps are.
Sites in the Poor range have significant weaknesses. Common causes include few or negative reviews, missing security features, and no disclosed business information. A low score does not automatically mean a site is unsafe, but it does mean the available data raises concerns.
Ranges are relative
A score of 78 means the site performs better than most sites on the platform across all four factors. The ranges are fixed thresholds, not percentiles. If every site improved its security and transparency, more sites would move into the Excellent range.
You can view the full factor breakdown for any site on its profile page. The breakdown shows exactly which areas contribute to or reduce the overall score. See How Trust Scores are calculated for details on each factor.